균형성과표(BSC)에 의한 건설산업의 주요성공요인과 성과지표개발에 관한 연구

• 영문명: BSC Perspective of an Exploratory study of Developing CSF/KPI Pool in Korean Construction Industry
• 발행기관: 한국IT서비스학회
• 저자명: 오익진(Ic-Jin Oh) 이정훈(Jung-Hoon Lee) 이중정(Choong C Lee)
• 간행물 정보: 『한국IT서비스학회지』한국SI학회지 제5권 제1호, 35~46쪽, 전체 12쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2006.05.01

영문 초록

  In recent years, academic scholars and practitioners have given increasing attention to the importance of strategic performance measurement systems including both financial and non-financial performance metrics. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps an enterprise to translate strategic objectives into relevant performance within an organization. While the current literatures and management articles offer BSC design and implementation. there are few reports of detailed validation of using the rationalized sets of CSF (Critical Success Factors) and KPI (Key Performance Indicators) for the Korean construction industry. This paper first propose the perceived sets of CSF/KPI using current literatures and validate with a major construction company"s executives and senior managers in Korea. The paper then examines whether the perceived sets of CSF/KPI have co-relationships with the firm performances. The results of the research contribute in heightening of competitiveness of the Korean construction companies in strategic and performance management.

목차

Abstract
1. 서론
2. 문헌고찰
3. 연구 절차와 모형
4. 자료분석결과
5. 결론 및 향후 연구
참고문헌
저자소개

키워드

Balanced Scorecard Korean Construction Industry Exploratory Study