정보시스템 아웃소싱 관계에서 조직간 통제에 관한 연구: 이론구축을 위한 사례연구

• 영문명: The Study on the Inter-Organizational Control of IS Outsourcing Relationship: Building Theory from Case Study
• 발행기관: 한국IT서비스학회
• 저자명: 이상곤(Sang Kon Lee)
• 간행물 정보: 『한국IT서비스학회지』한국SI학회지 제3권 제1호, 127~146쪽, 전체 20쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2004.05.01

영문 초록

Recently information system(IS) outsourcing has been becoming a viable strategic alternative in management of information systems. Accordingly the demand of research in practice has been changed from how to decide IS outstanding in existing literature. Moreover the existing studies suggest conflict solutions in accordance with their own perspectives: competitive relationship vs cooperative relationship. The purpose of this study is to address this conflicting result and consequently to enhance an understanding of IS outsourcing management by introducing model of IS outsourcing management based on the existing literature from different management discriplines and different perspectives and then conducts four case studies. The result reveals that users as well as IS manager play a critical role in controlling IS outsourcing. Moreover they implement a portfolio of control mechanism depends on client suppler task and relationship characteristics.

목차

Abstract

1.서론

2.개념적 분석틀

3.연구 방법 및 모형

4.개별 사례 분석

5.사례 분석의 종합

6.결론

참고문헌

저자소개