정보시스템감리유형이 감리품질과 고객만족에 미치는 영향

• 영문명: An Effect on the Audit Quality and Customer Satisfaction by Information System Audit Style
• 발행기관: 한국IT서비스학회
• 저자명: 김동수(Dongsoo Kim) 김현수(Hyunsoo Kim) 안연식(Yonsik Ahn)
• 간행물 정보: 『한국IT서비스학회지』한국SI학회지 제4권 제2호, 23~32쪽, 전체 10쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2005.11.01

영문 초록

Information system audit of Korea is different from that of the United States of America. Japan and so on. Information system audit improves the quality of information system. Information system audit of Korea carried out administrative branches. Recently Public sides required ordinary audit frequently. The reason is that the risk of information system project has Increased. Examined closely relation between audit quality and audit style such as ordinary audit, fixed period audit, residence audit, and responsibility audit. And, wished to examine closely relation between audit quality and customer satisfaction. As research result, being effect factor that audit style keeps in mind in audit quality, also, audit quality in audit satisfaction, and was proved that exert effect that ordinary audit, report to the responsibility audit or sense of responsibility state keeps in mind in audit satisfaction.

목차

Abstract

1. 서론

2. 관련 연구

3. 연구 모형

4. 연구의 분석 및 결과

5. 결론 및 한계점

참고문헌

저자소개