FLEXIBILITY IS NEXT BEYOND QUALITY AND EFFICIENCY IN PRODUCTION SYSTEMS

• 영문명: FLEXIBILITY IS NEXT BEYOND QUALITY AND EFFICIENCY IN PRODUCTION SYSTEMS
• 발행기관: 한국상품학회
• 저자명: ROMUALD I. ZALEWSKI EULALIA SKAWI.SKA
• 간행물 정보: 『상품학연구』제32호, 367~378쪽, 전체 12쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2004.08.01

영문 초록

The problem of quality as a diminishing source of competitive advantage has been addressed. Quality and effectiveness does no longer guarantee a success. Customers want "tailor.made" products and companies must seek for flexibility, which emerge as a new competitive advantage beyond quality. Multidimensional construct of flexibility and flexibility mix were described. Applicability of flexibility potential in various production systems has been characterized.

목차

INTRODUCTION

CUSTOMER COMPETITIVE DEMANDS AND PERFORMANCE CRITERIA

FLEXIBILITY

PERFORMANCE CRITERIA AND PRODUCTION SYSTEMS

CONCLUSIONS

REFERENCES

Summary