메타버스 텔레워크 도입과 효과의 향상에 관한 연구: 인지된 업무생산성, 직무성과, 직무만족도를 중심으로

• 영문명: A Study on the Introduction and Effectiveness of Metaverse Telework: Focusing on Perceived Work Productivity, Job Performance, and Job Satisfaction
• 발행기관: 한국IT서비스학회
• 저자명: 유해초(Hai Chao Liu) 이상준(Sang Joon Lee)
• 간행물 정보: 『한국IT서비스학회지』제23권 제2호, 31~47쪽, 전체 17쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2024.04.30

영문 초록

With the spread of COVID-19, non-face-to-face social exchanges around the world have increased, leading to a rise in the demand for telework. The recent advancement in technology has facilitated the emergence of metaverse platforms, with telework utilizing the metaverse gaining significant popularity. Such metaverse telework is signaling innovative changes in the business environment, yet sufficient research has not been conducted. This study analyzed the factors affecting the perceived work productivity, job performance, and job satisfaction of metaverse telework users. To achieve this, an online survey was conducted, focusing on individual factors (self-management tactics, sense of belonging, social presence, IT complexity) and situational factors (perceived workload, organizational support, metaverse telework environment, and flexible work arrangements). Out of the total responses, 358 valid questionnaires were used for the analysis, excluding any insincere responses. The SPSS 27.0 software was employed to verify the research hypotheses. This study proposed effective strategies to enhance the efficiency of telework within the metaverse.

목차

1. 연구배경

2. 이론적 배경

3. 연구모형 및 가설

4. 실증분석

5. 결론

참고문헌

키워드

Metaverse Telework Individual Factors Situational Factors Perceived Work Productivity Job Performance Job Satisfaction