호텔 조직문화가 직원의 역할 스트레스와 직무만족에 미치는 영향 연구

• 영문명: A Study on the impact of Organizational Culture on Role Stressors and Job Satisfaction
• 발행기관: 한국관광학회
• 저자명: 임재문 권봉헌
• 간행물 정보: 『관광학연구』제33권 제5호, 363~385쪽, 전체 23쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.10.31

영문 초록

This study was designed to identify the corporate cultures most effective at increasing hotel employees' job satisfaction. The influence of job related stress and role conflict was studied as mediating variables in the relationship between corporate culture and employee job satisfaction. Data were collected from 10 five star hotels in Seoul. A total of 365 questionnaires were used for data analyses. Results of SEM analysis showed that role orientation culture might mitigate the employees' role ambiguity. However, power orientation culture has a statistically significant positive effect on the role conflict as well as the role ambiguity, and consequently has a negative effect on job satisfaction This study concluded with several recommendations for enhancing hotel employees' job satisfaction from the corporate culture perspective.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 분석 결과

Ⅴ. 결론

참고문헌

키워드

역할지향형 문화 과업지향형 문화 역할갈등 권력지향형 문화 역할모호성 직무만족 Role orientation culture,Task orientation culture,ole conflict,Power orientation culture,Role ambiguity,Job satisfaction