JIRA 7 Essentials 4E

Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues

Patrick Li 지음

Packt(GCO Science) 2016년 11월 23일 출간

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▶Book Description
Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities.

JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works.

The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA.

Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.

▶What You Will Learn
? Understand JIRA's data hierarchy and how to design and work with projects in JIRA
? Plan and set up a new JIRA 7 instance from scratch for production use
? Using JIRA for agile software projects, business process management, customer service support, and more
? Understand issues and work with them
? Design both system and custom fields to behave differently under different contexts
? Create and design your own screens and apply them to different project and issue types
? Gain an understanding of the workflow and its various components
? Set up both incoming and outgoing mail servers to work with e-mails

▶Key Features
? Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk?one of the biggest new add-ons to JIRA
? This book lays a strong foundation to work with agile projects in JIRA from both the administrator and end user's perspective
? Work through step-by-step exercises at the end of each chapter for you to try out and reinforce your skills

▶Who This Book Is For
This book will be especially useful for project managers, but it's also intended for other JIRA users, including developers, and any other industry besides software development who would like to leverage JIRA’s powerful task management and workflow features to better manage their business processes.

▶What this book covers
This book is organized into eleven chapters. The first chapter starts with setting up your own JIRA, and the subsequent chapters will introduce key features and concepts. With each chapter, you will learn about important concepts such as business processes, workflows, emails, and notifications. You will also have the opportunity to put your newly acquired knowledge into practice by following a live JIRA sample implementation.

? Chapter 1, Getting Started with JIRA, serves as the starting point of the book and aims to guide you to set up a local copy of a JIRA Software application that will be used throughout the book. For seasoned JIRA experts, this will both refresh your knowledge and also introduce you to the changes in JIRA 7. By the end of this chapter, you should have a running JIRA application.
? Chapter 2, Using JIRA for Business Projects, covers using JIRA for projects that are not based on software development, for example, a generic task management solution. This chapter focuses on use the basic features of JIRA, which are offered through the JIRA Core product, which is bundled with JIRA Software.
? Chapter 3, Using JIRA

목차

▶TABLE of CONTENTS
1: GETTING STARTED WITH JIRA
2: USING JIRA FOR BUSINESS PROJECTS
3: USING JIRA FOR AGILE PROJECTS
4: ISSUE MANAGEMENT
5: FIELD MANAGEMENT
6: SCREEN MANAGEMENT
7: WORKFLOW AND BUSINESS PROCESS
8: E-MAILS AND NOTIFICATIONS
9: SECURING JIRA
10: SEARCHING, REPORTING, AND ANALYSIS
11: JIRA SERVICE DESK

출판사 서평

▶Editorial Review
Over the years, JIRA has grown from a simple bug-tracking system designed for engineers to manage their projects to an all-purpose issue-tracking solution. As it has matured over time, JIRA has become more than an application―it has transformed into a platform with a suite of other products that are built on it, enabling it to adapt and deliver value to a wide variety of use cases.

Starting with JIRA 7, the term JIRA now refers to a family of products suite, including JIRA Software, JIRA Service Desk, and JIRA Core. With this change, each product is more focused on what they do and the value they bring. It is now easier than ever for customers to choose the product best suited to their needs, whether they are running an Agile software development project, a customer support portal, or simply a generic task management system.

In this book, we will cover all the basics of JIRA and the core capabilities of each product in the family along with the add-ons that add additional features to the JIRA platform.

Packed with real-life examples and step-by-step instructions, this book will help you become a JIRA expert.

인물정보

저자(글) Patrick Li