Who's in the Room

Bob Frisch 지음

Jossey-Bass 2011년 12월 06일 출간

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Is your company run by a team with no name?At the top of every organization chart lies a mythm-that a Senior Management Team makes a company's critical decisions. The reality is that critical decisions are typically made by the boss and a small group of confidantsm-a quot;team with no namequot;m-outside of formal processes. Meanwhile, other members of the management team wonder why they weren't in the room or even consulted ahead of time. The dysfunction that results from this gap between myth and reality has led to years of unproductive team building exercises. The problems, Frisch shows, are ones of process and structure, not psychology.In Who's in the Room? Bob Frisch provides a unique perspective to this widely misunderstood issue. Flying in the face of decades of organizational psychology, he argues that the solution lies not in addressing behaviors, but in unseating the senior management team as the epicenter of decision making. Using a broad portfolio of teamsm-large and small, permanent and temporary, formal and informalm-great leaders match each decision to the appropriate team in a fluid, flexible approach that you won't find described in management textbooks.Who's in the Room? is based on interviews with CEOs at organizations ranging from MasterCard to Ticketmaster to The Red Cross.Understand and embrace the way decision-making actually happens in their organizationsUse these quot;teams with no namesquot; to best advantageEngage the Senior Management Team in the three critical tasks for which it is ideally suitedOrganizations will get better decisions and superior results by unleashing the full potential of their Senior Management Teams. And bosses will see a dramatic drop-off in people coming into their offices asking, quot;Why wasn't I in the room?quot;

목차

Introduction: Who&-s in the Room? 1PART ONE: FROM PROBLEM TO PORTFOLIO 51 Most Companies Are Run by Teams with No Names 7The Myth of the Top Team Illusion and RealityThe Problem That Isn&-t There, But Won&-t Go Away2 Team Building Won&-t Solve the Problem 21When the Shrinks Go Marching InAfter the Shrinks Have Gone3 Don&-t Blame the Boss 29In Search of the Ideal LeaderInside the BoxDo the &-&-Rights&-&- Thing4 Four Fundamental Conflicts at the Heart of Senior Management Teams 41Mission Control Versus Knights of the Round Table: Functional Specialists or Reflections of the CEO?The Team Versus the Legislature: The Representative from Finance, the Senator from OperationsThe House Versus the Senate: Are Some More Equal Than Others?The Majority Versus the Majority: The Impossibility of DecidingMaybe the Problem Is That There Is No Problem5 Case Study: How One CEO Transformed His Top Team 57The Past as PrologueMoving from a Single Top Team to Multiple TeamsThe Team That Sits Together Works TogetherTailoring the Structure to Suit Your Needs as a Leader6 Best Practices: Design an Organization That Delivers the Outcomes You Need 73The Three Centers of GravityFlexing in Five DimensionsThe Portfolio and the PayoffPART TWO: THE SENIOR MANAGEMENT TEAM UNBOUND 917 Engage the Senior Management Team in ThreeCritical Conversations No Other Team Can Have 938 Align the Senior Management Team Around a Common View of the World 99The Starting Point: Aligning Around TrendsClustering Trends into Drivers of ChangeUnderstanding Capabilities and AssetsWalking the Boundaries of the Company: TestingWalls and FencesDefining and Selecting Opportunities9 Prioritize and Integrate Initiatives to Hit the Strategic Bull&-s-Eye 119Asking the Nearly Impossible: Prioriti

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“Great guide for any leader to use in mapping out his or her advisory teams”&m-800 CEO Read“Authoritative and pragmatic look at how to make the right calls”&m-Julian Birkinshaw, Management Today“Offers real-world strategies for making the best of how organizations seem to work”&m-The Leader Lab“How to structure organizational teams in a way that is both more realistic and more productive is at the heart of Frisch&'s book”&m-CIO Magazine“What you really want from a book on organizational decision making and leadership”&m-New York Journal of Books“You&'ll know his advice is working when you see a dramatic drop-off in people&coming into your office and asking, "Why wasn&'t I in the room?"&m-Matthew May, Amex OPEN Forum“Who&'s in the Room? falls in the great category…due to the book's ability to jar your perspective of how teams do and should operate.”&m-Michael Wade, Execupundit

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저자(글) Bob Frisch

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Bob Frisch, managing partner of The Strategic Offsites Group, has worked with organizations ranging from Fortune 500 companies to German mittelstand family businesses to the U.S. Department of State. Bob's work has been featured in the Harvard Business Review, the Wall Street Journal, Bloomberg Businessweek, and Fortune.