Managing Projects in Organizations

J. Davidson Frame 지음

Jossey-Bass 2003년 11월 20일 출간

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In this third edition of Managing Projects in Organizations, J. Davidson Frame updates and expands on his classic book to provide an accessible introduction to the field of project management. Drawing on more than twenty-five years of consulting and training experience, Frame's most current edition of his landmark book includes a wealth of new topics, including: Managing virtual teamsThe evolving concept of the project manager's roleComanaged project teamsThe project officeProject portfoliosWeb-based project managementInternational project management

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Preface.The Author.1. The New Business Environment and the Need for a New Project Management.The New Business Environment.The Problem with the Traditional Approach to Project Management.The New Project Management.Traits of the New Project Manager.The Increased Value of Project Managers.Conclusions.PART ONE: MANAGING IN THE NEW BUSINESS ENVIRONMENT.2. Managing Complexity: Techniques for Fashioning Order Out of Chaos.Chaos and Complexity.Facets of Complexity.Experience with Project Complexity.How to Manage Complexity.Conclusions.3. Engaging Change: Knowing When to Embrace, Accept, or Challenge.Sources of Change.Change Management Strategies.Going with the Flow of Rapid Prototyping.Resisting Change with Configuration Management.Basic Steps in Developing a System with Configuration Management.Change Control.Conclusions.4. Managing Risk: Identifying, Analyzing, and Planning Responses.Perspectives on Risk.Risk and Variability.Range of Risks.Sources of Risk on Projects.Risk-Reward Trade-Offs.Risk and Time Horizons.Risk Exposure.Risk Management.Modeling.Conclusions.5. Satisfying Customers: Knowing Who They Are, What They Want, and When They are Right or Wrong.Who Are Our Customers?Meeting Customer Expectations.Understanding Customers&- Needs and Requirements.Traits of Effective Needs Analysts.Steps for Improving Needs Definition.Customers&- Responsibilities in Defining Their Needs.Organizing to Achieve Customer Satisfaction.What to Do When Customers Don&-t Cooperate.Conclusions.6. Defining Requirements that Bridge the Customer-Developer Gap.The Place of Needs and Requirements in the Project Management Process.Capturing Requirements.Key Players in the Requirements Definition and Management Process.The Communication Challenge: I Can&-t Read Your Mind.The Standard Communication Model.Tips for Handling Requir

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저자(글) J. Davidson Frame

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J. Davidson Frame is Dean of Academic Affairs at the University of Management and Technology (UMT) in Arlington, Virginia. Prior to joining UMT, he established the project management program at George Washington University. He also served as director of the Project Management Certification Program at the Project Management Institute (PMI) and has served on PMI's board of directors. Frame has authored more than forty articles and seven books, including The New Project Management (2nd edition) and Managing Risk in Organizations.