Thanks for the Feedback The Science and Art of Receiving Feedback Well

Douglas Stone , Sheila Heen 지음

Penguin Books Ltd 2014년 03월 04일 출간

작품소개

책소개

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback.We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance.We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while want to learn and grow, we also want to be accepted just as we are.Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.'I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better' Daniel H. Pink, author of To Sell Is Human and Drive'Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force' Adam Grant, Wharton professor and author of Give and TakeDouglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson & Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA.

출판사 서평

Imagine an organisation where everyone is actually good at receiving feedback. People would learn and grow. Impossible, you say? Thanks to this insanely original and powerful book, maybe not

인물정보

저자(글) Douglas Stone

저자(글) Sheila Heen

하버드 대학교 로스쿨 교수이자 트라이애드 컨설팅 그룹의 공동 설립자다. 미국 연방준비제도, HSBC, 메트라이프, 타임워너, 노바티스, 유니레버, 포드 등 다양한 글로벌 기업의 컨설팅과 교육을 맡고 있다. 특히 까다로운 협상의 전문가로 알려져 있다. 지은 책으로는 더글러스 스톤, 브루스 패튼과 함께 쓴 베스트셀러 《우주인들이 인간관계로 스트레스받을 때 우주정거장에서 가장 많이 읽은 대화책》, 《대화의 심리학》 (개정판)이 있다.