The New Workplace

David Holman 지음

Wiley 2003년 07월 07일 출간

작품소개

책소개

quot;Just-in-timequot;, quot;total quality managementquot;, quot;lean manufacturingquot;, quot;call centresquot;, quot;team workquot;, quot;empowermentquot; - most people in business have heard these buzz words, often offered as a panacea to all profit ills. So why don't they always work? Can you combine them anyhow? If not, why not? The New Workplace Handbook is a comprehensive guide to the evidence available on how modern working practices and technology affect the people in organizations. Within a broad psychological framework, leading experts examine how people work, their experience of work, the impact on productivity and performance and the human resource implications. Guidance is offered on a range of different methods, tools and practices that can be used to guide the design and implementation of modern working practices to ensure that pitfalls are avoided and the best possible results are obtained from new initiatives. Indispensable for consultants, this Handbook will also be useful for students and scholars in the psychology of business, human resource professionals and anyone involved in the management of new working practices.

목차

List of Figures.List of Tables.About the Editors.List of Contributors.Preface.Part I: Introduction.The New Workplace: An Introduction (David Holman & Stephen Wood).Part II: Modern Working Practices in The Workplace.Workers Under Lean Manufacturing (Rick Delbridge).The Human Side of Total Quality Management (Richard Cooney & Amrik SohalAdvanced Manufacturing Technology (Bradley Chase & Waldemar Karwowski).Supply Chain Partnering (Maire Kerrin & Belen Icasati-Johanson).Team Working (John Cordery).Call Centres (David Holman).Knowledge Management (Harry Scarbrough).Employee Involvement: Utilization, Impacts and Future Prospects (George S. Benson & Edward E. Lawler III).Promoting a Pro-active and Innovative Workforce for the New Workplace (Kerry L. Unsworth & Sharon K. Parker).Teleworking and Virtual Organisations (David Lamond, Kevin Daniels & Peter Standen).Performance Management Practices and Motivation (Robert D. Pritchard & Stephanie C. Payne).E-business: Future prospects? (Chris Clegg, Belen Icasati-Johanson & Stuart Bennett).Part III: Organisational Performance and Productivity.Organisational Performance and Manufacturing Practices (Stephen Wood).Organisational Performance in Services (Rosemary Batt & Virginia Doellgast).The Human Resource -Firm Performance Relationship: Methodological and Theoretical Challenges (Patrick M. Wright & Timothy M. Gardner).Part IV: Tools and Methods for Design and Evaluation.Tools and Methods to Support the Design and Implementation of New Work Systems (Enid Mumford & Carolyn Axtell).Examining New Technologies and New Ways of Working: Methods for Designing Evaluation Studies (Sabine Sonnentag).Part V: Reflection and Critique.The Future of Work? (Paul Sparrow).Any nearer a 'better' approach? A critical v

작가정보

저자(글) David Holman

저자 :

저자 :

저자 :

저자 :

저자 :
저자 :
저자 :
DAVID HOLMAN is a Research Fellow at the Centre for Organisation and Innovation, which is part of the Institute of Work Psychology, University of Sheffield. He obtained his degree in psychology, diploma in personnel management and doctorate from Manchester Metropolitan University. His main research interests are job design, well-being and emotions at work, learning at work, and management education and development. He is the author of Management and Language: The Manager as a Practical Author, and has published articles in the Journal of Occupational and Organisational Psychology, Human Relations, Management Learning, Human Factors and Ergonomics in Manufacturing, and Applied Ergonomics.TOBY D WALL is Professor of Psychology at the University of Sheffield, where he is Director of the Institute of Work Psychology and the ESRC Centre for Organisation and Innovation. He obtained his first degree and his doctorate from the University of Nottingham England. His main research interests have been in industrial and organisational psychology and have recently focused on the effects of advanced manufacturing technology and shop floor work organisation on work performance and strain. His research has appeared in the Journal of Applied Psychology, the Academy of Management Journal, and other leading publications. He also the author of several books including The Human Side of Advanced Manufacturing Technology and Job and Work Design.CHRIS W CLEGG is Professor of Organisational Psychology and Deputy Director of the Institute of Work Psychology at the University of Sheffield. He is a Co-Director of the ESRC Centre for Organisation and Innovation, and Co-Director of the BAE -- Rolls-Royce University Technology Partnership for Design. He currently chairs the Sociotechnical Sub-Group of the British Computer Society. He holds a BA (honours) in Psychology from the University of Newcastle-on-Tyne and an MSc in Busines