Leading Outside the Lines

Jon R. Katzenbach 지음

Jossey-Bass 2010년 03월 25일 출간

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An all-new approach to understanding the (in)formal connections of an organizationFrom the bestselling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined quot;formalquot; organization of a company-the management structure, performance metrics, and processes-and the quot;informalquot;-the culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works. With dynamic examples from enterprises around the world, this book takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it.Includes self-assessment guidelines for senior leaders, front-line managers, and individual contributorsFeatures organizations in business, government, the nonprofit sector, and academia-including the New York City schools system, Aetna, the Marines, United Nations, Orpheus Chamber Orchestra, Home Depot, Bell Canada, and the Houston Police DepartmentLeading Outside the Lines illustrates how leaders can make the two distinct factions work together to get the best of both.

목차

Introduction: Like Talking to a Wall.Part One: Using the Informal to Enhance the Formal.1 The Logic of the Formal; the Magic of the Informal.2 When the Balance Shifts.3 Jumping Together.Part Two: Motivating Individual Performance.4 It's All About the Work.5 Values Driven, Not Values Displayed.6 It's Still About Performance.Part Three: Mobilizing Organizational Change.7 Setting the Fast Zebras Free.8 Melting the Frozen Tundra.9 Mobilizing: A Different Kind of Managing.10 What to Do.In Conclusion.About Our Sources and Methodology.A Diagnostic Tool: Assessing Your Organizational Quotient.Notes.Acknowledgments.About the Authors.Index.

출판사 서평

&"Those of us who have been writing about leadership and organization for years should heave a deep sigh of relief and wonder to read this book. Leading Outside the Lines forces us to review and rethink all the twisty turns, false dichotomies, paradoxes, fuzzy or over-metricized writings&-all the confusions we've been wrestling with for years&-and shapes them into a coherent, useful, and wise perspective. I love this book, and so will anyone with a desire and need to understand the requirements for 21st Century leadership.&" &-Warren Bennis, Distinguished Professor of Business, University of Southern California, and author, Still Surprised"If you want to know how work really gets done, read Leading Outside the Lines! It is the best book I have ever read at explaining the difference between what is supposed to be going on&-and what is really going on in organizations."&-Marshall Goldsmith, author, What Got You Here Won't Get You There and MOJO&"Katzenbach and Khan&-s book is a must-read for leaders who want their teams to shine in terms of performance, innovation, retention, or any other metric of success. I&-ve rarely read a book with such an extraordinary collection of fascinating, real-world examples that drive the message home.&"&-Keith Ferrazzi, author, Who&-s Got Your Back and Never Eat Alone&"Leading Outside the Lines is a vibrant book with a compelling message that's vital to the success of 21st century organizations&-the message that informal human relationships, when effectively integrated with formal structures and systems, can powerfully propel people forward. It's a profoundly important idea that all contemporary leaders must attend to. This book is rich with real life examples of organizational turnaround and culture change &- some of the most unique and engaging I've ever read ̵

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저자(글) Jon R. Katzenbach

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Jon R. Katzenbach is a senior vice president of Booz Company, where he founded the Katzenbach Center. Previously, he was the founder and senior partner of Katzenbach Partners and a former director of McKinsey Company. He is the author of Why Pride Matters More Than Money, Peak Performance, and coauthor of the seminal book The Wisdom of Teams.Zia Khan is the vice president of strategy and evaluation at the Rockefeller Foundation and a senior fellow of the Katzenbach Center. He cofounded the Katzenbach Center while a partner at Booz Company. Previously, he led the Katzenbach Partners San Francisco office and developed many of the firm's hallmarkpractices in strategy, organization design, and culture change.