Aligning Training for Results

Ron Drew Stone 지음

Pfeiffer 2008년 11월 03일 출간

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What makes some training programs successful while others produce disappointing results? The answer, says Ron Stone, lies in the processes trainers employ to determine needs, design and develop programs, deliver the training, and partner to get business results. It is time to reexamine these processes, says the author, and bring them into the twenty-first century. In Aligning Training for Results Stone provides a potent, comprehensive, and versatile resource to help guide trainers through assessing, designing, and delivering training solutions that achieve real and measurable results.Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

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About This Book.Tables, Figures, and Exhibits.Web Site Tools.Preface.Introduction.Audience.How This Book Is Organized.Getting the Most from This Resource.Key Terms Used Throughout the Book.1 Thinking Performance in the Twenty-First Century.Performance Is Our Business.Performers Do Have a Choice.Viewing Training Through a Different Lens.Client-Friendly Performance Framework.Business Outcome.Execution in the Work Setting.Performance Readiness.Preferences.The Training and Performance Process.Top Three Barriers to Performance.Summary.2 Five Key Factors of Alignment.It&-s About Results.Performance Results Defined.Keys to Alignment and Linkage.Factor One: Business Outcome Need Is Identifi ed Up Front.Factor Two: The Training and Performance Design Is Guided by the Root Cause and Relevant Needs.Factor Three: Development and Delivery Are Focused and Linked to the Training and Performance Design.Factor Four: Following Delivery, Performers Choose to Execute in the Work Setting.Factor Five: Execution Is Linked to One or More Business Outcome Measures.Summary.3 PAL: The Alignment of Our Processes.With a New View Come New Processes.Introduction to the PAL Process.Phase One: Situational Needs Assessment and Performance Design.Step 1: Scope the Project and Utilize Six Signals to Determine Assessment Strategy.Step 2: Conduct Detailed Assessment and Analysis and Identify Alternative Solutions.Step 3: Administer Situational Risk Assessment and Analysis.Step 4: Propose the Solution and Negotiate Performance Alignment Contract.Step 5: Go/No Go Solution Decision.Phase Two: Design and Development.Step 6: Finalize Delivery Design and Strategy for Performance Transfer.Step 7: Develop and/or Acquire Focused Performance Solution Components.Phase Three: Delivery and Execution.Step 8: Implement Pre-Engagement Action.Step 9: Deliver Per

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저자(글) Ron Drew Stone

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Ron Drew Stone, an international consultant and presenter, is one of the world's most recognized and accomplished authorities on improving training and performance interventions and measuring results. He is president of the Center for Performance and ROI. He is also a partner with the ROI Institute, where he has helped to refine the ROI methodology. He works with businesses and governments around the world, providing performance consulting and workshops in linking training to business measures, designing training for results and ROI, conducting situational needs assessments, and evaluating results. Ron also certifies practitioners in aligning training to achieve business results.