The Six Sigma Handbook, Fourth Edition

Thomas Pyzdek , Paul A. Keller 지음

McGraw-Hill 2014년 05월 29일 출간

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책소개

The most complete, current guide to Six Sigma

??Best practices in Six Sigma are continuously evolving, just as Six Sigma itself evolved from earlier best practices in quality improvement. ??his fourth edition...(features) expanded materials on innovation, strategic development, Lean, and constraint management. ??ou??ll notice many references to free online materials within the text, such as Excel file templates that can be used for analyzing projects, or videos that provide an in-depth narrative on specific topics. Additional links will be added over time to further extend the learning potential offered by the text, so be sure to regularly check back into the online site at https://www.mhprofessionalresources.com/sites/ssh4/.?? ??From the Preface by Paul Keller

The Six Sigma approach is being used to vastly improve processes, profitability, sustainability, and long-term growth at global organizations of all sizes. Fully revised for the latest developments in the field, The Six Sigma Handbook, Fourth Edition, reveals how to successfully implement this improvement strategy in your company.

The book explains how to define and deploy Six Sigma projects focused on key stakeholder requirements and carry out data-driven management. This comprehensive resource walks you through the phases of DMAIC and DMADV and demonstrates how to use the statistical tools and problem-solving techniques of Six Sigma with screenshots of Minitab and Excel applications.

The new edition has been updated to include:

Two online quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates

Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart

Fully incorporated coverage of Lean methodologies



Find out how to select the right personnel to train, achieve technic

목차

Part I: Six Sigma Implementation and Management

1.Building the Responsive Six Sigma Organization

2.Recognizing and Capitalizing onOpportunity

3. Data-Driven Management

4. Maximizing Resources

Part II: Six Sigma Tools Techniques

5.Project Management Using DMAIC and DMADV

6. The Define Phase

7. The Measure Phase

8. Process Behavior Charts

9. Measurement Systems Evaluation

10.Analyze Phase

11.The Improve/Design Phase

12. Control/Verify Phase

Appendices

Glossary of Basic Statistical Terms

Area Under the Standard Normal Curve

Critical Values of the t-Distribution

Chi-Square Distribtion

F Distribution

Poisson Probability Sums

Tolerance Interval Factors

Control Chart Constants

Control Chart Equations

Table of d Values

Factors for Short Run Control Charts

Sample Customer Survey

Process Levels and Equivalent PPM Quality Levels

Black Belt Effectiveness Certification

Green Belt Effectiveness Certification

AHP Using Microsoft Excel

인물정보

저자(글) Thomas Pyzdek

저자(글) Paul A. Keller